1. Information We Collect
At Wattwise, we collect data to provide smart home energy suggestions and optimize your home efficiency. This includes:
- Utility Account Data: Authentication details and utility grid API integrations to retrieve historical and real-time consumption records.
- Smart Device Telemetry: Hardware configurations, electricity loads, and state-of-charge measurements from connected smart-home appliances, plugs, or EV chargers.
- User Profiles: Name, contact details, profile avatar, and home characteristics (e.g., floor space, geographic area for weather correction).
2. How We Use Your Data
Your information is utilized solely to enhance app features and energy auditing. Specific processing tasks include:
- Generating personalized conservation tips and home appliance load profiles.
- Determining cost reductions based on your utility's specific rate tariffs.
- Sending alerts when live draw trends exceed your budget settings.
- Improving our machine learning models for standby load classification.
3. Data Sharing & Disclosure
We value your privacy. We do not sell your energy data or personal information. Data may only be shared under the following conditions:
- Authorized Partners: Third-party integrations you explicitly connect (e.g., smart thermostat platforms or solar storage vendors).
- Compliance: When required by legal subpoenas or applicable state utilities commission regulatory mandates.
- Anonymized Aggregates: De-identified demographic research statistics on carbon reduction programs.
4. Data Protection & Security
We employ military-grade AES-256 encryption for all database records and require TLS 1.3 for API data in transit. Access tokens for utility systems are stored securely in cryptographic keychains. While we implement state-of-the-art security, no online storage is entirely secure; we encourage users to enforce strong master passwords.
5. Your Choices & Deletion Rights
You have full authority over your telemetry data. Within the app settings, you can:
- Disconnect your utility provider smart meter account at any time.
- Download a backup copy of your historic energy usage logs.
- Request complete deletion of your account and all associated telemetry records.
6. Contact Us
If you have questions regarding this Privacy Policy, your user data, or security procedures, please contact our privacy compliance team at privacy@wattwiseapp.io.